fu9 Terms and Conditions
Please read these terms and conditions carefully before using the fu9 platform. By registering, you are considered to have agreed to all of these terms.
Table of Contents
- 01 Introduction and Acceptance
- 02 Account Registration and Eligibility
- 03 Account Security and Responsibility
- 04 Deposit and Withdrawal Policy
- 05 Bonuses and Promotional Offers
- 06 Betting and Gaming Rules
- 07 Prohibited Activities
- 08 Responsible Gaming
- 09 Account Suspension and Termination
- 10 Limitation of Liability
- 11 Privacy and Data Protection
- 12 Changes to Terms
- 13 Contact and Complaints
01 Introduction and Acceptance
These terms and conditions ("Terms") form a legal agreement between fu9 ("Platform", "we", "us") and the user ("you", "user") of the fu9.cam website. By accessing this platform, creating an account, or using any service, you are considered to have fully read, understood, and accepted these terms.
fu9 is an online betting and casino platform that provides slots, live casino, sports betting, and other gaming services for users in Bangladesh. Our primary goal is to ensure safety, transparency, and fair play across all our services.
These terms apply according to Bangladesh Standard Time (BST, UTC+6). In the event of any dispute or disagreement, the Bengali version shall be considered the authoritative document. These terms must be read together with fu9's Privacy Policy and Responsible Gaming Policy.
02 Account Registration and Eligibility
To create an account on fu9, you must meet the eligibility requirements below. If these requirements are not met, fu9 reserves the right to terminate your account at any time.
Eligibility Requirements for Registration
- You must be 21 years of age or older.
- You must be a valid resident or citizen of Bangladesh.
- All information provided at the time of registration must be true, accurate, and complete.
- Each individual may create only one account.
- Your account may not be operated on behalf of another person.
- fu9 employees or their family members may not open an account on this platform.
Identity Verification (KYC)
fu9 reserves the right to verify your identity at any time. You may be asked to provide a National ID (NID), birth registration certificate, passport, or other government-issued documents. KYC verification may be mandatory at the time of withdrawal or for large transactions. Failure to provide documents may result in account suspension.
Multiple Account Prohibition
Creating multiple accounts by the same individual is strictly prohibited. Operating multiple accounts from the same IP address, device, bank account, or mobile banking number falls under this prohibition. Violating this rule will result in the forfeiture of all associated accounts and their balances.
03 Account Security and Responsibility
Keeping your fu9 account secure is entirely your responsibility. Keep your login credentials, password, and any security codes confidential.
Account Security Obligations
- Change your password regularly and use a strong password.
- Never share your login credentials with any third party.
- Always log out after using a public or shared device.
- If you notice any unauthorized transactions or suspicious activity, notify the support team immediately.
- Be cautious of phishing emails or fake websites — fu9 will never ask for your password via email or SMS.
You are fully responsible for all activity carried out from your account. fu9 will not be liable for any losses if a third party accesses your account. However, if you contact us in a timely manner, we will provide all possible assistance to secure your account.
04 Deposit and Withdrawal Policy
fu9 accepts all major mobile banking services in Bangladesh. Our payment system is fully secure and protected by SSL encryption.
Deposit Terms
- Minimum deposit amount: ৳200 (applicable for all methods).
- Supported methods: bKash, Nagad, Rocket, Upay.
- Deposited funds are generally credited to the account instantly.
- Once a deposit transaction is completed, it cannot be reversed.
- Deposits from third-party accounts are not accepted.
- Deposits for bonus claims must be made in the same transaction.
Withdrawal Terms
- Minimum withdrawal amount: ৳500.
- Standard processing time: 30 minutes to 3 hours.
- Withdrawals are only possible to verified accounts.
- Withdrawals may only be made using the same method as the deposit.
- Withdrawals may be delayed if KYC verification is not completed.
- Withdrawals may be suspended in cases of suspicious activity.
Currency and Taxes
All transactions on fu9 are conducted in Bangladeshi Taka (BDT / ৳). Any liability relating to taxes, duties, or government fees is the user's own responsibility. fu9 may be required to provide user transaction information to tax authorities if required.
05 Bonuses and Promotional Offers
fu9 offers various bonuses and promotional offers. These offers come with specific conditions, and failure to meet them may result in forfeiture of the bonus.
Welcome Bonus Terms
New members will receive a 100% bonus up to ৳8,000 on their first deposit. To claim this bonus, the following conditions must be met:
- Wagering requirement: 15 times the bonus amount must be wagered.
- The wagering requirement must be completed within 30 days of claiming the bonus.
- The bonus is applicable only once at the time of the first deposit.
- If a withdrawal is made before the wagering requirement is met, the bonus will be forfeited.
- Bonus bets in some games may not count toward the wagering requirement.
General Bonus Policy
- fu9 reserves the right to change or cancel bonus offers at any time.
- Multiple bonus claims from the same household or IP address are not permitted.
- Playing certain games with a bonus may be restricted — see the details of each offer.
- fu9 may declare any bonus claim fraudulent and cancel it at its discretion.
- Bonuses cannot be converted to cash until the wagering requirement is completed.
VIP Program
fu9's VIP program has 5 levels: Bronze, Silver, Gold, Platinum, and Diamond. Weekly cashback benefits are provided at each level. fu9 reserves the right to change the terms of VIP levels.
06 Betting and Gaming Rules
All gaming and betting activities on fu9 are conducted according to specific rules. These rules are in place to ensure fair play and equal opportunity for all users.
General Gaming Rules
- Read the specific rules of each game before starting.
- Game outcomes are determined by a Random Number Generator (RNG) and manipulation is completely impossible.
- If a game is interrupted due to a lost internet connection, the result will be determined according to the system log.
- Minimum and maximum bet limits apply separately for each game.
- If a technical error occurs in a game result, fu9 reserves the right to void that round.
Sports Betting Rules
- Once a bet is accepted, the result of the relevant event is considered final.
- If a match or event is cancelled, the stake for that bet will be refunded.
- fu9's decision on odds setting is final.
- Specific rules apply to live betting after an event has started.
- Special separate rules may apply for BPL, IPL, T20 World Cup, or other tournaments.
Live Casino
Live casino games are operated by third-party providers (such as Evolution Gaming, Ezugi). The rules of these games follow the respective provider's rules. In the event of a technical issue in a live game, the provider's decision will be considered final.
07 Prohibited Activities
The following activities are strictly prohibited on the fu9 platform. Violating these prohibitions will result in account closure and forfeiture of all funds.
Account-Related Prohibited Activities
- Creating an account with a false identity or information.
- Operating an account using another person's identity.
- Using bots or automated software.
- Selling or transferring an account to a third party.
- Making fraudulent bonus claims.
Gaming-Related Prohibited Activities
- Fraud through collusion or the use of multiple accounts.
- Taking unfair advantage by exploiting game vulnerabilities or bugs.
- Bonus abuse through manipulative betting patterns.
- Using the platform for the purpose of money laundering.
- Harassing or threatening other users.
08 Responsible Gaming
fu9 places the highest priority on responsible gaming. We believe entertainment should be enjoyed, but never allowed to turn into a harmful addiction.
Responsible Gaming Commitment
fu9 provides the following protective measures:
- Deposit Limits: You can set your daily, weekly, or monthly deposit limits.
- Self-Exclusion Break: The option to temporarily suspend your account for a set period of time.
- Permanent Exclusion: Your account can be permanently closed upon your request.
- Reality Check: Prompt messages to remind you to take regular breaks.
For more information, visit our Responsible Gaming page. If you or someone you know is struggling with a gaming addiction, please contact our support team.
09 Account Suspension and Closure
fu9 reserves the right to suspend or permanently close any account without prior notice in the following circumstances:
Reasons for Account Closure
- Violation of any clause of these terms and conditions.
- Providing false or misleading information.
- Suspicion of fraudulent or money laundering activity.
- Failure or refusal to complete KYC verification.
- At the user's own request (permanent exclusion).
- Court order or directive from a law enforcement authority.
Consequences of Account Closure
If an account is closed due to a breach of terms, the account balance may be forfeited. However, if the account is closed at the user's own request, any real funds free of wagering requirements will be returned. If you wish to contest an account closure decision, please contact the support team.
10 Limitation of Liability
Within the limits of the law, fu9 will not be held liable for the following:
- Any loss or change in game outcome caused by an internet connection failure.
- Losses arising from technical errors on the part of third-party providers.
- Unforeseeable circumstances (force majeure) — natural disasters, government directives, war, etc.
- Losses resulting from a user disclosing their own password or security information.
- Technical issues arising outside of fu9's control.
fu9's maximum liability under any circumstances will not exceed the total amount deposited by the user in relation to the incident in question. fu9 will not be liable for any indirect or consequential losses.
11 Privacy and Data Protection
The security of your personal information is of the utmost importance to fu9. We keep your information secure using SSL encryption and modern security technology.
Data Use Policy
- Your information is used to operate and improve fu9's services.
- Your information may be used for identity verification and fraud prevention.
- Your information may be shared with government authorities where required by law.
- Your information is not sold to third parties.
- You may request to review, correct, or delete your information.
To learn about our full data protection policy, please read the Privacy Policy page.
12 Changes to Terms
fu9 reserves the right to modify these terms and conditions at any time. The following process will be followed when changes are made:
- Updated terms will be published on this page with the effective date noted.
- For significant changes, users will be notified by email or via a notice at the time of login.
- Continued use of the platform after changes have been made will be considered acceptance of the new terms.
- If you object to the updated terms, you may close your account and withdraw any legitimate funds.
13 Contact and Complaints
If you have any questions, feedback, or complaints regarding these terms and conditions, please get in touch with us. Our support team is available 24 hours a day, 7 days a week in Bengali.
Complaints Process
In the event of a dispute or complaint, please follow the steps below:
- Step 1: Contact the support team via live chat — most issues are resolved immediately.
- Step 2: If unresolved, send a detailed description by email to [email protected].
- Step 3: After submission by email, we will provide a written response within 5 business days.
- Final Step: If the issue remains unresolved by email, it will be escalated to our management team.
When submitting a complaint, please include your account ID, date, time, transaction number, and a detailed description.
These terms and conditions were last updated in January 2026. For more information, see the About Us, Privacy Policy, and FAQ pages.